| Shared IP | Uptime, % | Response, ms | Hosted Sites | Downtime |
|---|---|---|---|---|
| 216.218.206.55 | 99.907 | 590 | 163 | ~ 40m |
| 216.218.206.46 | 99.942 | 895 | 210 | ~ 25m |
| 209.237.150.20 | 99.988 | 393 | 921 | ~ 05m |
| Date | Total Shared IPs | Bad Shared IPs | Total IPs Downtime | Affected Sites |
|---|---|---|---|---|
| 2024-04-15 | 6 | - | - | - |
| 2024-04-14 | 6 | - | - | - |
| 2024-04-13 | 6 | - | - | - |
| 2024-04-12 | 6 | - | - | - |
| 2024-04-11 | 6 | - | - | - |
| 2024-04-10 | 6 | - | - | - |
| 2024-04-09 | 6 | 1 | ~ 05m | 163 |
| Month | HRANK | # in TOP | Uptime, % | Response, ms | Sites, +(-) | Shared IPs, +(-) |
|---|---|---|---|---|---|---|
| Mar 2024 | 7.9 | 65 | 99.983 | 750 | 0 | 0 |
| Feb 2024 | 7.9 | 51 | 99.985 | 850 | +1,397 | +4 |
| Jan 2024 | 8.5 | 36 | 100 | 885 | -1 | 0 |
| Dec 2023 | 7.8 | 69 | 99.992 | 1045 | 0 | 0 |
| Nov 2023 | 6.2 | 74 | 99.967 | 1294 | 0 | 0 |
| Oct 2023 | 5.6 | 75 | 99.960 | 1313 | 0 | 0 |
| Year | HRANK | # in TOP | Uptime, % | Response, ms | Sites, +(-) | Shared IPs, +(-) |
|---|---|---|---|---|---|---|
| 2018 | 3.4 | 183 | 99.880 | 863 | -114 | 0 |
| 2019 | 3.6 | 197 | 99.819 | 874 | +135 | +1 |
| 2020 | 5.6 | 99 | 99.905 | 767 | -489 | -5 |
| 2021 | 3.6 | 153 | 99.823 | 989 | +2,487 | +3 |
| 2022 | 4.3 | 148 | 99.395 | 870 | -1,495 | -1 |
| 2023 | 5.3 | 94 | 99.863 | 878 | -2,256 | -7 |
| 2024 | 8.1 | 40 | 99.989 | 828 | +1,396 | +4 |
Web.com Review
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Background
Business Name: Web.com
Company Owner: Web.com Group
Year of foundation: 1999
Location: Jacksonville, Florida, USA
BBB Accreditation: Yes
Market Size: > 2K websites (#93 in HRank list)
Growth Status: (by websites quantity): Decreasing
Web.com is a domain name registration and web development service that dates back to 1999.
Currently headquartered in Jacksonville, Florida, it is a part of Web.com Group (Website Pros Inc. earlier).
Web.com Group also includes the following brands: Network Solutions, Register.com, 1ShoppingCart, Name Secure, Name Bargain, and SnapNames.
They have also had A+ BBB accreditation since 2005.
With such a trust-inspiring domain, the company was doomed to become a leading industry player with one of the most comprehensive sets of services. However, it isn’t the case.
Hosting review websites are teeming with messages in which their customers claim Web.com should be avoided due to poor customer service, utterly poor website creation services, billing issues, and mail glitches.
Since such reviews outnumber the positive ones, there is a reason to consider finding some other provider. Note that most angry users blame the company for poor web development services, not hosting in particular, so the question of whether they are a reliable hosting provider remains open.
Offers and Pricing
| Name | Domains | Disk | Bandwidth | Min Price | Billing Term |
|---|---|---|---|---|---|
| Essential | 1 | 300 Gb | Unlim | $12.95 | 12 Mo |
| Professional | 1 | 500 Gb | Unlim | $18.95 | 12 Mo |
| Premium | 1 | Unlim | Unlim | $36.95 | 12 Mo |
There are 3 shared plans currently on offer: Essential, Professional and Premium. They can be purchased annually or biannually for $12.95/mo, $18.95/mo and $36.95/mo respectively.
Promo prices are available for new customers for the first billing period ($6.95/mo, $7.95/mo and $9.95/mo). Judging by the regular price, however, this hosting is not the cheapest bargain.
Their website, which is alluringly clean and well-structured, says they offer a wide range of other services, including
- Domains,
- Website design and development,
- SEO,
- a DIY site builder,
- SSL,
- SMM,
- and solutions for business.
Every element of it seems to reveal that their primary target audience is business owners, but other users are welcome too.
Support
Instant Technical Live Support: Yes
The company offers traditional support options (plus 24/7 phone support), emails and etc.
The latter works perfectly, we’ve checked.
Web.com Summary Analysis by HRank
As far as we can say, Web.com proved the point of unsatisfied customers, whose reviews we’ve read online. Our monitoring carts revealed not a very good provider’s performance picture in 2018. Thus, it got 3.4 HRank and appeared #183.
In 2019 – 3.6 HRank with 197th position.
Its uptime history was marked by numerous downtime cases in 2018-2019, and even though none of them were lower than 96-98%, there were too many.
The company’s response time mostly stayed in the range of 700ms – 1000ms.
The provider has the same number of domains in period 2018-2019.
