Uptime, 30 days
IPs Downtime, 30 days
~ 164h 15m
Response Time, 30 days
512 ms
Shared IPs, today
568 +4
Hosted Websites, today
69,375 +1049
Site5 Uptime, %
Last 30 days
3 months
All time
Response, ms
Last 30 days
3 months
All time
Shared IPs Sites
Last 30 days
3 months
All time
This provider is out of our top list. We can recommend you the best options.
Worst Shared IPs by Uptime
The domains from these shared IPs (5 random domains are being checked every 5 min from 1 IP) showed the worst uptime results for the period of the last 30 days.
Shared IP
uptime, % 96.017 99.082 99.362 99.373 99.374
response, ms 363 199 443 630 816
hosted sites 10188 361 62 70 74
downtime ~ 23h 53m ~ 05h 30m ~ 03h 49m ~ 03h 45m ~ 03h 45m
Bad Shared IPs Count By Date
Here is the list of shared IPs where domains experienced downtime for the previous 7 days. The statistics is presented for each day, with the number of shared IPs and their domains' downtime data.
Date Total Shared IPs Bad Shared IPs Total Downtime Affected Sites
2019-05-25 568 8 ~ 01h 15m 1229
2019-05-24 565 16 ~ 07h 55m 1974
2019-05-23 568 19 ~ 03h 40m 2248
2019-05-21 567 13 ~ 10h 20m 2177
2019-05-19 564 1 ~ 05m 504
Site5.com Review Visit provider
Site5.com Thumbnail


Business Name: Site5.com

Company Owner: the Endurance International Group

Year of foundation: 1998

Location: Austin, Texas, USA

BBB Accreditation: No

Market Size: > 70K websites (#23 HRank list)

Growth Status: (by websites quantity): Decreasing

Site5 was founded by Ben Welch-Bolen in 1998. Its data center is located in Austin, Texas, US.

Most of the clients are from the USA, but the hosting company also provides its service globally. It is worth mentioning that Endurance International Group owns Site5.

Offers and Pricing

Shared Hosting Plans
Name Domains Disk Bandwidth Min Price Billing Term
Basic 1 Unlim Unlim $6.95 24 Mo
Pro Unlim Unlim Unlim $10.95 24 Mo
Pro + Turbo Unlim Unlim Unlim $13.95 24 Mo

Currently, there are 3 shared hosting plans on offer.

Site5.com has several options with the cheapest price starting at $6.95 per month for the basic package and 24-month payment subscription.

It includes unmetered bandwidth, unmetered disk space, free migrations, disaster recovery backups, and 24/7 support.

There are also other payment plan options: monthly, annual and biannual. Monthly plans are only for Pro ($12.95/mo) and Pro+Turbo ($19.95/mo) plans.

Other services offered:

  • VPS hosting,
  • Reseller hosting.

They claim that Site5 has the most modern and safe hardware platforms in the industry. No hidden fees and the possibility to get a full money-back refund for 45 days are some significant advantages of Site5.


Instant Technical Live Support: Yes

site5.com support chat

They used to have a phone for support, however, it was discontinued and all the support options moved to Live Chat, which is definitely much more convenient for all users.

Tech support is offered here as well.

Last 6 Months Performance Values

MonthHRANK# in TOPUptime, %Response, msSites, +(-)Shared IPs, +(-)
Apr 20196.88399.94514-2936-15
Mar 20195.212199.908503-603-8
Feb 20194.713999.221497-2366-19
Jan 20198.64199.974484-1871+1
Dec 20185.413099.913483-141+8
Nov 20185.112099.906464-3177-18

Report for 2018

HRANK# in TOPUptime, %Response, msSites, +(-)Shared IPs, +(-)
  • Site5.com got, well, 4.9 HRank rating and the 99th position on our list for 2018.
  • The company was hosting a large number of websites, however, its performance seemed not to have been so perfect as we expected. It had four 98% downtime cases from June to December 2018, and though their average uptime was better than, well, average tha one of many providers we review, it failed to compensate for uptime problems.
  • Their response time was average throughout the monitoring period – 400ms – 500ms.
  • For the past 30 days, 5 of Shared IPs were non-responsive for more than 3 days, one for more than 5 hours. It’s a flaw hardly excusable for such a large provider. Though judging by the domains’ chart and regardless of the decrease in domain numbers and Shared IPs, users tended to stay notwithstanding.
Last updated April 2, 2019
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