|Date||Total Shared IPs||Bad Shared IPs||Total Downtime||Affected Sites|
Business Name: PowWeb.com
Company Owner: the Endurance International Group
Year of foundation: 1999
Location: Burlington, Massachusetts, USA
BBB Accreditation: No
Market Size: > 40K websites (#30 in HRank list)
Growth Status: (by websites quantity): Decreasing
Another piece of the EIG conglomerate mosaic, PowWeb.com was founded in 1999 and was reportedly acquired by the industry giant in 2006.
We say “reportedly” because their own website does not state it was sold to another company – there is no information about it on their company overview page. Instead, they say they “stand on their own two feet”.
Besides, their Press Room has not been updated since 2005, so it appears their website is outdated not only in terms of design but also in terms of information. The footer has 1999-2018 copyright, though.
|Name||Domains||Disk||Bandwidth||Min Price||Billing Term|
|One Plan||Unlim||Unlim||Unlim||$12.95||36 Mo|
The company provides domain name registration and offers 1 shared hosting plan.
The cheapest offer starts at $3.88/mo – this is a promo price for new customers for the first term of usage. Renewal prices are the following: monthly subscription is $14.95/mo, a 1-year subscription – $14.95/mo, a 2-year subscription – $13.95/mo, a 3-year subscription – $12.95/mo.
Not the cheapest option, when the first frugal period ends.
PowWeb also offers:
Instant Technical Live Support: Yes
To contact them, one can call them (there is a US phone number) or use their live chat. The knowledge base available on the company website is one of its advantages, as it is praised by customers.
Live chat offers tech support.
As to feedback, it leaves much to be desired: there is the usual it-used-to-be-good-but-went-downhill story with such details as poor customer support, billing issues (charging despite account cancellation, etc.), and technical problems.
And this is the surprising part, at least to us.
|Month||HRANK||# in TOP||Uptime, %||Response, ms||Sites, +(-)||Shared IPs, +(-)|
|HRANK||# in TOP||Uptime, %||Response, ms||Sites, +(-)||Shared IPs, +(-)|