3.7 /10 hRank
Uptime, 30 days
IPs Downtime, 30 days
~ 22h 15m
Response Time, 30 days
476 ms
Shared IPs, today
14 -2
Hosted Websites, today
1,626 -120
Nexcess Uptime, %
Last 30 days
3 months
All time
Response, ms
Last 30 days
3 months
All time
Shared IPs Sites
Last 30 days
3 months
All time
This provider is out of our top list. We can recommend you the best options.
Worst Shared IPs by Uptime
The domains from these shared IPs (5 random domains are being checked every 5 min from 1 IP) showed the worst uptime results for the period of the last 30 days.
Shared IP
uptime, % 97.615 99.768 99.815 99.849 99.896
response, ms 199 2238 909 872 765
hosted sites 57 58 50 56 68
downtime ~ 17h 10m ~ 01h 40m ~ 40m ~ 01h 05m ~ 45m
Bad Shared IPs Count By Date
Here is the list of shared IPs where domains experienced downtime for the previous 7 days. The statistics is presented for each day, with the number of shared IPs and their domains' downtime data.
Date Total Shared IPs Bad Shared IPs Total Downtime Affected Sites
2019-06-24 14 1 ~ 05m 68
2019-06-23 14 0 0 0
2019-06-22 14 0 0 0
2019-06-21 14 1 ~ 05m 54
2019-06-20 15 1 ~ 05m 55
2019-06-19 14 0 0 0
2019-06-18 15 2 ~ 20m 126 Review Visit provider Thumbnail


Business Name:

Year of foundation: 2000

Location: Southfield, Michigan, USA

BBB Accreditation: Yes

Market Size: > 1.9K websites (#105 in HRank list)

Growth Status: (by websites quantity): Decreasing

Some facts: Nexcess has 5 datacenters located in the US, the UK, and Australia.

The company claims to offer superior services to its customers.

Offers and Pricing

The provider doesn’t have any current shared plans on offer.

Nexcess is a hosting provider specializing in Magento and WordPress hosting solutions.

However, their services are not limited to hosting adjusted to these CMSs: they also offer SSL certificates, dedicated servers, CDN servers, domain registration, cluster environments, OroCRM hosting, Michigan colocation, etc.

As seen from the list above, Nexcess provides services which are tailored to certain requirements and adjusted in accordance with what the purpose of your website is.

While the provider’s specialization and professional approach to custom solutions make it look reliable, it remains unclear whether they really manage to practice what they claim, as the reviews of their services are mixed, with references to slow customer support and billing issues.

Still, the negative reviews they have are not numerous, and since angry users are more likely to rate companies than satisfied customers, it appears that Nexcess is worth a try and could turn out to be a good option.


Instant Technical Live Support: No

Their customer support team is available round the clock via live chat, emails, and phone. Live chat is only for sales inquiries.

The feature that makes the hosting provider special is its ability to offer specially built solutions, which, according to their website, enables them to outperform other industry players by 13X.

Last 6 Months Performance Values

MonthHRANK# in TOPUptime, %Response, msSites, +(-)Shared IPs, +(-)
May 20193.718999.125484+58+1
Apr 20193.718399.897512-460
Mar 20193.718099.802490-1980
Feb 20193.718299.885456-56-1
Jan 20195.811899.94432+42+1
Dec 20184.317099.911419+310

Report for 2018

HRANK# in TOPUptime, %Response, msSites, +(-)Shared IPs, +(-)
  • The provider came the 129th in our chart and it scored 4.4 HRank.
  • Its uptime history chart reveals that the provider lacked stability in 2018 and had periods of downtime as low as 97% and 98%.
  • Its response time results were not bad (better than others showed) but not excellent either – 400ms-450ms on average.
  • The Sites / Shared IPs chart reveals a clear decreasing tendency in the number of websites and Shared IPs alike.
Last updated March 14, 2019
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