| Date | Total Shared IPs | Bad Shared IPs | Total IPs Downtime | Affected Sites |
|---|---|---|---|---|
| 2025-05-08 | - | - | - | - |
| 2025-05-07 | - | - | - | - |
| 2025-05-06 | - | - | - | - |
| 2025-05-05 | - | - | - | - |
| 2025-05-04 | - | - | - | - |
| 2025-05-03 | - | - | - | - |
| 2025-05-02 | - | - | - | - |
| Month | HRANK | # in TOP | Uptime, % | Response, ms | Sites, +(-) | Shared IPs, +(-) |
|---|---|---|---|---|---|---|
| Apr 2025 | N/A | - | N/A | N/A | - | - |
| Mar 2025 | N/A | - | N/A | N/A | - | - |
| Feb 2025 | N/A | - | N/A | N/A | - | - |
| Jan 2025 | N/A | - | N/A | N/A | - | - |
| Dec 2024 | N/A | - | N/A | N/A | - | - |
| Nov 2024 | N/A | - | N/A | N/A | - | - |
| Year | HRANK | # in TOP | Uptime, % | Response, ms | Sites, +(-) | Shared IPs, +(-) |
|---|---|---|---|---|---|---|
| 2018 | 7.2 | 61 | 99.968 | 572 | -3,037 | -1 |
| 2019 | 7.9 | 37 | 99.799 | 492 | +2,783 | +1 |
| 2020 | 5.9 | 88 | 90.203 | 573 | -13,837 | -22 |
| 2021 | 6.6 | 77 | 88.542 | 1087 | +488 | 0 |
| 2022 | 7.2 | 68 | 99.969 | 1318 | -6,023 | 0 |
| 2023 | 6.3 | 74 | 99.847 | 1286 | -47,655 | -5 |
| 2024 | N/A | - | N/A | N/A | - | - |
NetFirms.com Review
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Background
Business Name: Netfirms
Company Owner: the Endurance International Group
Year of foundation: 1998
Location: Burlington, Massachusetts, United States
BBB Accreditation: No
Market Size: > 100K websites (#16 HRank list)
Growth Status: (by websites quantity): Decreasing
Netfirms.com is a hosting provider, which was founded in 1998 only to be acquired by EIG in 2011. The company’s social network accounts are active, which suggests they are still in business despite the storm of negative feedback they received. They seem to have fallen out of their audience’s favor after the acquisition.
Offers and Pricing
| Name | Domains | Disk | Bandwidth | Min Price | Billing Term |
|---|---|---|---|---|---|
| Plus | Unlim | Unlim | Unlim | $3.49 | 36 Mo |
| Advantage | Unlim | Unlim | Unlim | $7.99 | 36 Mo |
| Business | Unlim | Unlim | Unlim | $10.99 | 36 Mo |
The only kind of hosting solutions they offer is shared hosting, which is provided as 3 plans.
The cheapest Plus plan starts from $4.95/mo if you choose a 1-year option.
The plans can be purchased for 12, 24, and 36 months.
Besides, they offer:
- eCommerce solutions,
- domain name registration,
- Website builder (3d party – Weebly),
- email and marketing website solutions, to name a few.
Support
Instant Technical Live Support: Yes
Netfirms.com reportedly outsourced their previously outstanding customer support to India, which led to its inability to help users. At least, these are the reviews we have met. And this is strange, indeed, if one takes a look at their performance charts.
They offer phone numbers and emails, also a sales live chat. However, it answered very fast and it offers not just sales support but tech one as well.
Emails and phone numbers are also available.
NetFirms Summary Analysis by HRank
NetFirms scored 7.2 HRank rating with us and appeared on the 61st position on our list in 2018 and 7.9 HRank and 37 Positions for 2019.
In 2018, the provider’s worst downtime case was 97.781%, for 2019 – all month in November-December the uptime value was about 97%, it means huge amount of websites had the problem with uptime.
Their response time also was quite good – in the range of 500ms, and quite stable. Which was a much better result considering competitors’
The company seems to have lost its domains (and reduced the number of shared IPs)
NetFirms is not on our recommendation list.
