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A company with a cozy name and very serious website design, Heart Internet offers domain names, SSL certificates, reseller and web hosting (including WP hosting), email services, and VPS/managed VPS/dedicated servers. As to customer support, there is a sales chat with no technical support – the latter is available via their ticket system. The large support database is supposed to have answers to all service-related questions.
The UK-based company used to be second to none once, but it appears that some of its glory has vanished, as it has got mixed reviews. Basically, it’s the same old story: a small company (starring Heart Internet) is acquired by a larger one (starring GoDaddy), and changes follow. It is quite a challenge to piece together everything said about the hosting provider, as there are many Heart Internet supporters on a major UK review website, and negative feedback on some other pages. So far, no verdict.