Business Name: DreamHost, LLC.
Year of foundation: 1996
Location: Brea, California, USA
BBB Accreditation: No
Market Size: > 70K websites (#22 HRank list)
Growth Status: (by websites quantity): Decreasing
Acquaintance with the industry dinosaur DreamHost.com – a global web hosting and cloud services provider – starts with a simple and intuitive website user experience. Founded back in 1996 in Brea (CA, USA), the customer list touched down 400,000 customers and 1.5 million blogs, websites and apps hosted.
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Currently, it offers 2 shared hosting plans: Starter and Unlimited.
Payment options: monthly and annually, the latter option is way more beneficial (see the prices in the table above) as the monthly one is much more costly: $4.95/mo and $10.95/mo.
No setup fees are added, this is a plus.
The provider offers:
DreamHost promotes reliability. Offering freebies, DreamHost hype is accredited to PCMag’s ‘Best Web Hosting Service’ award-winning, and 100% uptime and 97-day money back guarantees. Nonetheless, the actual DreamHost uptime is pretty much the same as one of the cheaper web-hosts.
Instant Technical Live Support: No
Thus, DreamHost cares about the clients excelling in friendly and instant customer support and supplying with an extensive knowledge base on the website. One “
Another one is (despite “Sales & Support, at your service. 24/7 in-house support, here when you need us.“) the fact that their live chat offers support only at certain hours:
“Our Sales team is available from Monday – Friday, 8-4PM PT. If you’d like to leave your email address with me, they will contact you as soon as they can“.
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