6.6 /10 hRank
Uptime, 30 days
IPs Downtime, 30 days
~ 139h 20m
Response Time, 30 days
428 ms
Shared IPs, today
428 +15
Hosted Websites, today
87,143 +5903
1and1 Uptime, %
Last 30 days
3 months
All time
Response, ms
Last 30 days
3 months
All time
Shared IPs Sites
Last 30 days
3 months
All time
This provider is out of our top list. We can recommend you the best options.
Worst Shared IPs by Uptime
The domains from these shared IPs (5 random domains are being checked every 5 min from 1 IP) showed the worst uptime results for the period of the last 30 days.
Shared IP
uptime, % 90.394 98.623 99.746 99.778 99.803
response, ms 450 1949 331 292 501
hosted sites 287 61 100 55 55
downtime ~ 2d 21h 09m ~ 09h 55m ~ 01h 49m ~ 01h 29m ~ 01h 25m
Bad Shared IPs Count By Date
Here is the list of shared IPs where domains experienced downtime for the previous 7 days. The statistics is presented for each day, with the number of shared IPs and their domains' downtime data.
Date Total Shared IPs Bad Shared IPs Total Downtime Affected Sites
2019-07-15 428 0 0 0
2019-07-14 426 1 ~ 05m 250
2019-07-13 427 1 ~ 15m 100
2019-07-12 429 3 ~ 15m 267
2019-07-11 429 3 ~ 15m 240
2019-07-10 418 2 ~ 15m 141
2019-07-09 409 3 ~ 15m 237
1and1.com Review Visit provider
1and1.com Thumbnail


Business Name: 1&1 IONOS Inc.

Year of foundation: 1988

Location: Chesterbrook, Philadelphia, USA

BBB Accreditation: Yes

Market Size: > 80K websites (#20 HRank list)

Growth Status: (by websites quantity): Decreasing

1&1.com has recently turned into 1&1 IONOS, and it is a web hosting service founded in Montabaur, Germany, and it has quite a background (operating since 1988).

Today, its services are located in a dozen of countries: the USA, Germany, Spain, Austria, Canada, France, Great Britain, and Poland.

Offers and Pricing

Shared Hosting Plans
Name Domains Disk Bandwidth Min Price Billing Term
Basic 1 100 Gb Unlim $8 12 Mo
Unlimited Plus 5 250 Gb Unlim $10 12 Mo
Expert 50 500 Gb Unlim $14 12 Mo

1&1.com offers 3 shared plans, which one is free to choose and tailor their IT resource according to status, budget and needs.

There are monthly and yearly subscription plans with the best offer being a yearly one (see the table above). There is also a one-dollar per month promo price for all new customers for the first term. Renewals are billed at regular prices.

Apart from shared hosting options the following services are also offered:

  • Dedicated / Cloud / VPS hosting,
  • Domain registration,
  • Website builder,
  • Server rental and etc.


Instant Technical Live Support: No

The company hires a team of trained specialists, so should any issues arise, users can contact the support service at any time.

The company offers a personal consultant as support, which is a definite advantage, especially for a pretty large company.

Phone support is “here whenever you need us, 24 hours a day, 7 days a week”.

No live chat was detected. However, there is plenty of information on the website.

Still, there was some negative feedback from users about the quality of support. Others say the panel is a little slow. We have no personal experience with the company’s services but their performance is among the best on our list.

Last 6 Months Performance Values

MonthHRANK# in TOPUptime, %Response, msSites, +(-)Shared IPs, +(-)
Jun 20197.65699.973423-1229-5
May 201991999.998406+473+4
Apr 20198.24699.985415-3455-9
Mar 20197.18799.945433-359-8
Feb 20198.25399.965445-1976-12
Jan 20199.5999.99440-2655-13

Report 2018

HRANK# in TOPUptime, %Response, msSites, +(-)Shared IPs, +(-)
  • It can be concluded that 1&1.com was pretty stable since our uptime tracking started and till the end of 2018, and it also was on and off our top 10 list most of this time. They also managed to score 9.3 HRank rating and get to the 3d position on our top 10 list for 2018, so, we do recommend them.
  • Our monitoring statistics show this provider as a perfect performer: it had nearly ideal uptime 99.99% almost at all times in 2018, only June 2018 numbers were slightly lower.
  • Its response time was also pretty stable (in the region of 450ms) for the entire monitoring period so far (but for June 2018, when servers responded slower – 600-700ms.)
  • 1&1 IONOS had 450 Shared IPs as of December 2018; however, there was a definite decline in their numbers by the end of 2018. A similar situation can be observed with websites. July 2018 featured 97,5K sites. Summer and fall 2018 were characterized by a gradual descent from 95K to 96K. November 2018, however, saw a very steep decline in the number of websites – to 91K.
Last updated April 2, 2019
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