Business Name: 1&1 IONOS Inc.
Year of foundation: 1988
Location: Chesterbrook, Philadelphia, USA
BBB Accreditation: Yes
Market Size: > 80K websites (#20 HRank list)
Growth Status: (by websites quantity): Decreasing
1&1.com has recently turned into 1&1 IONOS, and it is a web hosting service founded in Montabaur, Germany, and it has quite a background (operating since 1988).
Today, its services are located in a dozen of countries: the USA, Germany, Spain, Austria, Canada, France, Great Britain, and Poland.
|Name||Domains||Disk||Bandwidth||Min Price||Billing Term|
|Basic||1||100 Gb||Unlim||$8||12 Mo|
|Unlimited Plus||5||250 Gb||Unlim||$10||12 Mo|
|Expert||50||500 Gb||Unlim||$14||12 Mo|
1&1.com offers 3 shared plans, which one is free to choose and tailor their IT resource according to status, budget and needs.
There are monthly and yearly subscription plans with the best offer being a yearly one (see the table above). There is also a one-dollar per month promo price for all new customers for the first term. Renewals are billed at regular prices.
Apart from shared hosting options the following services are also offered:
Instant Technical Live Support: No
The company hires a team of trained specialists, so should any issues arise, users can contact the support service at any time.
The company offers a personal consultant as support, which is a definite advantage, especially for a pretty large company.
Phone support is “here whenever you need us, 24 hours a day, 7 days a week”.
No live chat was detected. However, there is plenty of information on the website.
Still, there was some negative feedback from users about the quality of support. Others say the panel is a little slow. We have no personal experience with the company’s services but their performance is among the best on our list.
|Month||HRANK||# in TOP||Uptime, %||Response, ms||Sites, +(-)||Shared IPs, +(-)|
|HRANK||# in TOP||Uptime, %||Response, ms||Sites, +(-)||Shared IPs, +(-)|