| Shared IP | Uptime, % | Response, ms | Hosted Sites | Downtime |
|---|---|---|---|---|
| 217.160.123.56 | 99.930 | 538 | 113 | ~ 30m |
| 217.160.122.236 | 99.942 | 552 | 170 | ~ 25m |
| 217.160.231.15 | 99.942 | 490 | 118 | ~ 25m |
| 66.228.32.51 | 99.965 | 293 | 205 | ~ 15m |
| 217.160.122.235 | 99.965 | 533 | 205 | ~ 15m |
| Month | HRANK | # in TOP | Uptime, % | Response, ms | Sites, +(-) | Shared IPs, +(-) |
|---|---|---|---|---|---|---|
| Mar 2024 | 9.0 | 24 | 99.998 | 599 | +3 | 0 |
| Feb 2024 | 9.0 | 21 | 99.997 | 676 | +31,671 | +77 |
| Jan 2024 | 9.0 | 19 | 99.998 | 678 | -6 | 0 |
| Dec 2023 | 8.7 | 35 | 99.994 | 591 | -3 | 0 |
| Nov 2023 | 8.6 | 43 | 99.993 | 553 | -5 | 0 |
| Oct 2023 | 8.2 | 37 | 99.985 | 566 | -5 | 0 |
| Year | HRANK | # in TOP | Uptime, % | Response, ms | Sites, +(-) | Shared IPs, +(-) |
|---|---|---|---|---|---|---|
| 2018 | 9.6 | 3 | 99.992 | 451 | -6,288 | -33 |
| 2019 | 8.3 | 24 | 99.985 | 423 | -7,318 | -7 |
| 2020 | 7.6 | 30 | 99.959 | 532 | +66,334 | +181 |
| 2021 | 8.7 | 7 | 99.993 | 565 | -13,647 | -1 |
| 2022 | 8.0 | 35 | 99.936 | 595 | -11,270 | -2 |
| 2023 | 8.5 | 16 | 99.989 | 598 | -50,589 | -110 |
| 2024 | 9.0 | 17 | 99.998 | 651 | +31,668 | +77 |
1and1.com Review
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Background
Business Name: 1&1 IONOS Inc.
Year of foundation: 1988
Location: Chesterbrook, Philadelphia, USA
BBB Accreditation: Yes
Market Size: > 80K websites (#20 HRank list)
Growth Status: (by websites quantity): Decreasing
1&1.com has recently turned into 1&1 IONOS, and it is a web hosting service founded in Montabaur, Germany, and it has quite a background (operating since 1988).
Today, its services are located in a dozen of countries: the USA, Germany, Spain, Austria, Canada, France, Great Britain, and Poland.
Offers and Pricing
| Name | Domains | Disk | Bandwidth | Min Price | Billing Term |
|---|---|---|---|---|---|
| Basic | 1 | 100 Gb | Unlim | $8 | 12 Mo |
| Unlimited Plus | 5 | 250 Gb | Unlim | $10 | 12 Mo |
| Expert | 50 | 500 Gb | Unlim | $14 | 12 Mo |
1&1.com offers 3 shared plans, which one is free to choose and tailor their IT resource according to status, budget and needs.
There are monthly and yearly subscription plans with the best offer being a yearly one (see the table above). There is also a one-dollar per month promo price for all new customers for the first term. Renewals are billed at regular prices.
Apart from shared hosting options the following services are also offered:
- Dedicated / Cloud / VPS hosting,
- Domain registration,
- Website builder,
- Server rental and etc.
Support
Instant Technical Live Support: No
The company hires a team of trained specialists, so should any issues arise, users can contact the support service at any time.
The company offers a personal consultant as support, which is a definite advantage, especially for a pretty large company.
Phone support is “here whenever you need us, 24 hours a day, 7 days a week”.
No live chat was detected. However, there is plenty of information on the website.
Still, there was some negative feedback from users about the quality of support. Others say the panel is a little slow. We have no personal experience with the company’s services but their performance is among the best on our list.
1and1 Summary Analysis by HRank
It can be concluded that 1&1.com was pretty stable since our uptime tracking started and till the end of 2019, and it also was on and off our top 10 list most of this time.
It remains unclear why 1&1 IONOS is losing customers.
1&1 IONOS is on our recommendation list.
